Shipping Policy

Effective Date: 01 August 2026

Thank you for shopping with Navanya Fashion. This Shipping Policy explains how we process, dispatch, and deliver your orders.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • In rare cases, processing may take longer due to high order volumes, inventory verification, or unforeseen circumstances.

2. Delivery Time

Within India

  • Estimated delivery time: 3–7 business days after dispatch.
  • Delivery timelines may vary depending on your location and courier partner availability.

International Shipping

  • We ship to selected international destinations.
  • Delivery generally takes 7–21 business days, depending on the destination country, customs clearance, and local courier services.
  • International delivery times are estimates and are not guaranteed.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Any promotional offers for free shipping will be clearly mentioned on the website.

4. Order Tracking

  • Once your order is shipped, you will receive a confirmation email or SMS containing the tracking number and courier details (where available).
  • You can use the tracking information to monitor your shipment status.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including postal code and contact number.

Navanya Fashion will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

6. Delivery Delays

Delivery may be delayed due to circumstances beyond our control, including but not limited to:

  • Natural disasters
  • Severe weather conditions
  • Public holidays
  • Strikes or transportation disruptions
  • Government restrictions
  • Customs clearance delays (for international shipments)

We appreciate your patience in such situations.

7. International Duties & Taxes

For international orders:

  • Customs duties, import taxes, VAT, or other local charges imposed by the destination country are the responsibility of the customer.
  • These charges are not included in the product price or shipping fee unless specifically stated.

8. Undelivered or Returned Shipments

If an order is returned to us because:

  • The customer was unavailable,
  • The address provided was incorrect,
  • The shipment was refused,

additional shipping charges may apply for re-dispatch. Refunds, if applicable, will be processed after deducting shipping and handling costs.

9. Lost or Damaged Shipments

If your order is lost in transit or arrives damaged:

  • Please contact us within 48 hours of delivery (or expected delivery date for lost shipments).
  • Provide your order number and relevant photographs (for damaged items).
  • We will investigate the issue with the courier partner and provide an appropriate resolution.

10. Contact Us

For shipping-related questions or assistance, please contact:

Navanya Fashion

Email: navanyafashion@gmail.com

Phone: +91 7056701309

Registered Address:
RSF-39, Capital Highstreet, Phoolbagh, RIICO Industrial Area, Bhiwadi, Rajasthan – 301019, India

We are committed to ensuring that your orders are delivered safely and as quickly as possible.